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How Ride-Hailing Companies Are Keeping Riders Safe

Driver wearing face mask

Just like transit agencies and other transportation providers, ride-hailing companies such as Lyft and Uber have put measures in place to keep riders safe during the COVID-19 pandemic. Here's what you need to know the next time you book a ride to protect yourself and the driver.


Lyft has launched a Health Safety Program that begins before you request a ride with a personal health certification. It requires you to self-certify that you will wear a face mask throughout the ride, are symptom-free, and will follow CDC and local guidelines related to COVID-19. The guidelines include keeping the vehicle clean, frequent hand sanitization, not riding in the front seat, and opening the windows when possible. They have also created an educational video with health and safety tips for riders.


Similarly, before taking an Uber ride, riders will need to confirm that they’ve taken precautions such as wearing a face covering and washing or sanitizing their hands. They must also agree to sit in the back seat and open the windows for ventilation. Drivers will be asked if they've taken safety measures as well, and will be required to take a selfie to confirm that they're wearing a mask. Passengers can cancel a trip without penalty if a driver is not wearing a mask, and vice versa.

For more information about how to keep yourself safe when ride-hailing, refer to these guidelines provided by the CDC.

Photo Credit: Getty Images