UCLA Transportation has earned status as an Accredited Parking Organization (APO) with Distinction, a prestigious designation in the transportation and parking industry. APO, developed by the International Parking & Mobility Institute (IPMI), is a certification for parking organizations that have achieved a comprehensive standard of excellence.
To earn the APO designation, an organization must demonstrate its commitment to ongoing evaluation and improvement through the implementation of parking industry best practices. Applicant organizations must present evidence of accomplishment in more than 100 criteria in 14 categories. To achieve the APO with Distinction, an additional set of criteria must be met.
UCLA Transportation proved its parking capabilities in areas such as planning, customer service, personnel development, sustainability and marketing and communications. Monthly and annual reporting, staff training programs, the utilization of new communications technologies and the support of bicycling, carpooling, vanpooling, ride-matching and transit services qualified the department for APO status. Efforts such as the use of customer service surveys and installation of EV charging stations helped the organization attain the highest level of recognition.