BruinAccess is a complimentary paratransit service provided by UCLA Transportation for qualified Bruins on weekdays during the academic year from 7:30 a.m. to 12:00 a.m. UCLA Transportation works in collaboration with the UCLA Center for Accessible Education (CAE) and Disability Management Services for Staff & Faculty to determine eligibility for the service.
BruinAccess offers curb-to-curb rides from most points within and near campus. The BruinAccess service area is south of Sunset Blvd., east of Veteran Ave., north of Wilshire Blvd., and west of Hilgard Ave. as seen on this map. Seats are filled on a first-to-respond, first-served basis.
If you are a new student rider in need of permanent/temporary disability-related mobility transportation assistance, complete the CAE Request for Accommodation form and await approval to use the service. If you are an employee (staff or faculty), please send an email to RTWmail@irm.ucla.edu or call (310) 794-6948 to request assistance with mobility transportation.
Rides are available on-demand using the TripShot app and are available Monday through Friday from 7:30 a.m. - 12:00 a.m. during the academic year.
In order to book a ride using the app, please follow these steps:
• If you require a vehicle equipped with a lift or are visually impaired, please reserve your ride through our office at BruinAccess@ts.ucla.edu or (310) 825-2963 at least 24 hours in advance.
• Download the TripShot app from Google Play or the App Store.
• Immediately open the app and log in with your UCLA Logon ID.
• Within five business days, you will be able to request a BruinAccess on-demand ride in the app by entering your pick-up and drop-off locations.
The app will confirm your reservation and you will be able to track when your vehicle will arrive and when it will drop you off. Rides are booked in the order in which they are received, and wait times may vary depending on demand.
Email: BruinAccess@ts.ucla.edu | Phone: (310) 825-2963
