BruinAccess, the complimentary paratransit service provided by UCLA Transportation for qualified Bruins, is now available on the UCLA Safe Ride app. These on-demand rides provide curb-to-curb service, and are available during peak hours Monday through Friday from 7:30 a.m. - 10:00 a.m. and 3:00 p.m. - 6:00 p.m.
The convenient on-demand rides complement the existing BruinAccess scheduled ride service, which is recommended for those who require BruinAccess service on a regular basis, and/or need to be transported by a vehicle equipped with a lift. On-demand rides using the Safe Ride app are recommended for infrequent riders who do not need a vehicle equipped with a lift. New riders will need to go through the approval process before being able to use BruinAccess.
UCLA Transportation works in collaboration with the UCLA Center for Accessible Education (CAE) and Disability Management Services for Staff & Faculty to determine eligibility for the service. Riders who are already approved can reserve on-demand rides by following these steps:
- Download the UCLA Safe Ride app from Google Play or the Apple Store.
- Immediately open the app and log in with your UCLA Logon ID.
- Within five business days, you will be able to request a BruinAccess on-demand ride in the app by entering your pick-up and drop-off locations.
- The app will confirm your reservation and you will be able to track when your vehicle will arrive and when it will drop you off. Rides are booked in the order in which they are received, and wait times may vary depending on demand.
BruinAccess offers curb-to-curb rides from most points within and near campus. For any questions about the service, please contact BruinAccess@ts.ucla.edu or (310) 825-2963.