Ride-Hailing Pick-Up Zones FAQ

  • What is the purpose of ride-hailing pick-up zones?
  • UCLA Transportation has partnered with ride-hailing companies Lyft and Uber to designate 13 on-campus passenger pick-up zones in an effort to prioritize pedestrian and bicyclist safety and improve traffic flow and reduce traffic impediments.
  • When will ride-hailing pick-up zones be enforced?
  • Pick-up zones will be enforced 24 hours a day, seven days a week.
  • How do students with disabilities access these 13 pick-up locations?
  • The UCLA Center for Accessible Education has offered to transport students with mobility impairments to these zones in a CAE van.
  • Will students and other ride-hailing users be cited for violating pick-up zones?
  • Only ride-hailing drivers may be cited for violating this ordinance.
  • How will these new pick-up zones impact UCLA Ronald Reagan Medical Center patients and visitors?
  • Medical center patients and visitors will not be impacted by these changes. Pick-up zones will not be implemented south of Charles E. Young Dr. South.
  • How many zones are there and where exactly are they?
  • There are 13 zones spread throughout campus; you can find a map of the specific locations here.
  • Will I need to walk to one of these zones to pick up my order from a food delivery service?
  • No, services such as UberEats are considered drop-offs, so any location where the curb permits for deliveries and drop offs are allowed.
  • How far will I have to walk to be picked up by my driver?
  • All locations are within a three- to five-minute walk from most campus buildings.