Skip to Main Content

FAQs for Pay-On-Exit Parking System at Medical Plaza and Stein Institute

No, this is not necessary in areas with pay-on-exit systems.

Using the self-service pay-on-exit system, patients and visitors will:

- Pull a ticket when entering either parking area
- Park and go to their appointment
- Pay-on-exit at one of the conveniently located pay stations

Vehicles remaining for multiple days are subject to the daily fee for each day parked.

Assistance is available via the intercom at exit columns by pressing the 

Intercom Logo

The pay stations are available 24 hours per day seven days per week. If a customer forgets to pay at the pay station, American Express, Discover Card, MasterCard and Visa credit card payments are also accepted at the exit column.

A new wayfinding signage plan was set up throughout the Medical areas.

We recommend departments with validators also purchase a small supply of Chaser Validations to issue in such cases. 

Pay stations only accept exact change, no refunds will be issued.

Yes, American Express, Discover Card, MasterCard and Visa credit cards are accepted at both the pay stations and exit kiosk. 

No, but the pay stations and exit columns accept American Express, Discover Card, Mastercard, and Visa credit cards.

Please contact Customer Service Information for options and instructions.

Vehicles left overnight are not subject to citation unless parked in reserved stalls or unauthorized areas. However, the vehicle is subject to the daily parking fee for each day the vehicle is parked. 

For questions related to validations, contact Customer Service Information. For equipment and parking operations related questions, contact Parking Services at (310) 825-1386.