Ticket Appeals

How to Contest a Ticket

The Adjudication office encourages those who believe they were parked legally at the time a citation was issued to submit a written appeal. Successful appeals clearly demonstrate the citation was issued in error and include supporting documentation.

You may file an appeal or check the status of an ongoing appeal online at pticket.com/ucla

  • Your first action when contesting a ticket is to request an Administrative Review. 
  • If you are found liable, you may request an Administrative Hearing. 
  • If you are dissatisfied with the results of the hearing, you may then file a Civil Appeal at the municipal court in the jurisdiction in which the citation was issued
 

Level 1: Administrative Review

Your first action when contesting a ticket is to request an Administrative Review.

1. Begin at pticket.com/ucla to appeal online.

2. Submit your Administrative Review request within 21 days of your citation’s issue date. You do not need to pay your ticket at this time, providing you file your appeal within the 21-day deadline.

3. When submitting the appeal:

  • Provide current contact information including your full mailing address. Appeal results will be mailed to this address, so make certain this information is complete and correct. If you have a change of address within the review period, please call Citation Review Office.
  • List your citation number (or the number on your reminder notice, if applicable).
  • Indicate the reason(s) you feel your citation was issued in error.
  • Include copies of any documentation to support your claim. 
  • Keep a copy of your appeal and documentation you submitted.

5. Appeal results will be mailed between 30-45 days from the date the appeal was submitted. If you have not received your results within 30 days, contact the Citation Review Office at (310) 825-2029

6. If you are found not liable, the ticket will be dismissed and no further action will be required. Any payments made will be refunded to you at the mailing address listed on your appeal request.

7. If you are found liable, you have 21 days from the initial review results to pay your fine or request an administrative hearing.

 

Level 2: Administrative Hearing

If you are found liable in an Administrative Review but continue to believe that your ticket was issued in error, you may request an Administrative Hearing. Administrative Hearings are conducted either by mail or in person.

1. You must file this second level appeal within 21 days of the date shown on your Level 1 Administrative Review notification letter.

2. You will be notified of the results of your Administrative Hearing in writing at the address you provided in your appeal.

3. You must also pay the ticket fine at this time. Failure to pay your fine within 21 days of receiving your review notification letter will subject you to delinquency fees. If you are unable to pay the fine amount required to further contest your ticket, you may request a payment waiver.

4. If you are found not liable as a result of the Level Two Administrative Hearing, you will be given a refund at the mailing address listed on your appeal request. The ticket will be dismissed, and no further action will be required.

5. If you are found liable, you have 30 days to file a Level 3 Civil Appeal.

 

Level 3: Civil Appeal

California Vehicle Code Section 40230(a) allows for the ability to file a Civil Appeal if you are dissatisfied with the results of your Administrative Hearing. You may file a Civil Appeal at the municipal court in the jurisdiction in which the citation was issued. You may not request a Civil Appeal unless you have received a Result of Administrative Hearing and have been found liable.

1. Your Civil Appeal must be filed within 30 calendar days of the mail date shown on your Administrative Hearing notification.

2. You must pay your ticket in full prior to filing a Civil Appeal. If your ticket has remained unpaid due to a previous request for a waiver of the penalty, you must pay it at this point. You will also be required to pay a filing fee of $25 to the court.

3. If you are found not liable during the Civil Appeal process, any amount paid will be refunded, including the $25 filing fee, ticket fine, and any delinquency fees.

 

Ticket Payment Waiver

Payment Waiver may be available to you if you are in the middle of the appeal process and are unable to pay the required fine(s). If you are subsequently found liable at the hearing, you must pay the total amount of the parking citation plus any delinquency fees.

Qualifications 

If you are requesting an Administrative Hearing but are unable to pay the fines due to extreme financial hardship (financial support documentation is required) you may qualify for a fee waiver.  

The intent of the fee waiver provision is that a person's inability to pay would not preclude their right to a hearing. However, if the Administrative Hearing Officer determines that the contestant is liable for the penalty, the payment would be required within 10 days of the Administrative Hearing Examiner's decision.

Financial Hardship is not an acceptable defense for dismissing a citation. You may only file a Fee Waiver Request Form if your citation has been denied at the first level review process.  

Instructions

Please go to pticket.com/ucla for additional information and to download the Fee Waiver Form.

The form must be completed with all required supporting documentation. Failure to do so will result in an automatic denial of application.

Submit all documents to the Citation Review and Administration office at the address or fax number below. The documents you submit will not be returned to you.

This information must be submitted within 21 days of the date of your Administrative Review letter (hearing due date or payment date). If your proof is accepted, a hearing will be scheduled, and you will be notified by mail. If it is not accepted, you will be notified by mail of the decision, and a new due date will be assigned to you to pay the fine and to request a hearing.

If you are subsequently found liable at the hearing, the total amount of the parking citation must be paid.

 

Payment Plan Information

You may enroll your citations in a monthly payment plan within 60 days of issuance, or within 10 days of an administrative hearing determination. The timeline for completion and minimum monthly amounts due are based on the total amount enrolled in a payment plan. There may be a processing fee for payment plans.

Payment plans are not available for citations on vehicles that are currently booted or towed.

Indigency - Low Income Payment Plan

If you meet the low income payment plan requirements in the Payment Plan Application Form, you may enroll your citations in a monthly payment plan. Late penalties are removed at the time of enrollment, but will be reinstated if the plan is not completed.

Amount owedMonthly payment
Up to $300Not to exceed $25
$301 or moreDetermined by Agency

Citations on DMV Hold may be entered into a payment plan regardless of the issue date, and the DMV Hold will be removed one time only if the registered owner enrolls. There may be an additional fee for this.

low income payment plan qualifications

To qualify for the low income payment plan, you must meet one of the two following conditions.

1. Persons with gross annual income (before taxes) at or below the levels indicated below.

Household Size

123456

Annual Income

$15,175$20,575$25,975$31,375$36,775$42,175

2.  You receive public benefits from any of the following programs:

  • Supplemental Security Income (SSI) and State Supplementary Payment (SSP)
  • Cash Assistance Program for Aged, Blind, and Disabled Legal Immigrants (CAPI)
  • Supplemental Nutrition Assistance Program
  • County Relief, General Relief, or General Assistance
  • California Food Assistance Program
  • In-Home Supportive Services (IHSS)
  • Tribal TANF grant
  • Medi-Cal
  • CalWorks

Low Income Supporting Documents

Please provide a copy of either of the following to verify you meet one of the above conditions. Indigent determination cannot be made without supporting documentation.

A. Proof of income from a pay stub or another form of proof of earning, such as a bank statement that shows that the income criteria as listed above are met. Incomplete documentation will result in denial of a payment plan.

B. Proof of receipt of benefits from one of the programs listed under Section 2 of the Qualifications.

Submitting Low Income Application Forms

Print the Payment Plan Application Form, fill it out and mail with supporting documentation to the address listed on the form.

Note: Documents submitted will not be returned. Include a check or money order for the enrollment fee if indicated on the form.

If your proof is accepted, you will be enrolled in a payment plan and you will be notified by mail.

Submitting Monthly Payments

Payments must be received no later than the monthly due date or you will be in default of the payment plan.

Payments may be made online or by mail.

Payment plan payments may not be made using the IVR/phone system. Payments made using the IVR will not be recorded as payment plan payments and you may be in default of the payment plan.

Checks or money orders are accepted, no cash please. Write the citation(s) and license plate number on the check or money order.

Monthly payment reminders will not be sent. You are encouraged to set up your own payment reminders.

If you default on your payment plan, and don't follow the payment arrangements, the total amount of the citation plus any penalties are due immediately and must be paid.


Citation Review and Adjudication

Phone: (310) 825-2029| Toll-Free Phone: (800) 578-0799

Address

555 Westwood Plaza, Suite 106
Los Angeles, CA 90095-1354

Office Hours

Monday – Friday 12 p. m. to 5 p. m., except for University holidays