License Plate Recognition FAQs
License Plate Recognition (LPR) is an advanced parking technology that provides virtual permits through a vehicle’s license plate instead of paper permits or plastic hangtags. LPR increases parking efficiency on campus, offers convenience for customers, and greatly reduces the amount of paper and plastic waste produced.
Individuals will register their vehicle license plate information into the online parking system when purchasing their parking permits. The LPR software then combines this information with the individual’s payment and generates a virtual permit linked to that vehicle’s license plate number.
LPR will allow us to eliminate the need for printed parking permits and thus make our parking management system more efficient.
- Eliminates the need to display a physical permit and the need to move your permit from vehicle-to-vehicle.
- Creates the ability to purchase permits online and eliminates the need to come to the office to pick up your permit.
- Lost or stolen permits and the associated replacement fees, police reports, and processing will be eliminated.
- You will not have to worry about remembering your permit, switching your permit from a different vehicle, or if your permit is being displayed improperly.
- Reduced paper, plastic, envelopes, and ink used during permit production and distribution.
During the initial phase, individuals will continue to contact their department's commute coordinator to purchase a parking pass.
Students will still be able to register for and purchase most permits online as they have always done. The only difference will be that entering license plate information is now required.
It is imperative that your license plate number(s) and vehicle information are current and remain up to date. Please login to https://flexport.ts.ucla.edu/FlexPort/Account/Portal to update your information immediately after a change.
If you have a personalized plate with less than seven characters, or if you have a special character within your plate (heart, star, etc.), you will skip the special character and enter in the number of characters remaining on the plate.
If your vehicle is registered in the State of California, the state requires two plates to be displayed, one in front and one in back of the vehicle. If you have a back-facing plate only, please park head-in so that the LPR system can read your registered license plate from the drive aisle. Failure to park head-in may result in a citation.
As long as your plates are legal for driving, our system can read them.
Once your DMV-issued license plates have arrived, you will be required to update your information on your online parking account immediately. Failure to add the new vehicle license plate information may result in a citation.
Individuals are allowed to register multiple vehicles (up to three) on the same virtual parking permit. However, only one vehicle is allowed on campus at a time per permit. The LPR technology will recognize the first vehicle as valid, but any additional vehicles under the same permit will be subject to citation.
Individuals are allowed to add or remove vehicles to their parking permit at any time, which will include loaner or rental cars. It is important that you remove vehicles from your account as soon as your use of the vehicle has ended.
Yes, carpooling is encouraged. However, please make sure the person you are carpooling with registers their plate under the primary permit holder’s account. The primary permit holder is the individual who pays for the parking permit.
The person who paid for and registered their license plate(s) under their virtual permit will ultimately be held responsible for any citations issued. We recommend discussing this ahead of time with your carpool partner(s).
All permits are non-transferable and can only be used by the individual who purchased it. Permit privileges will be revoked for any individuals found sharing parking permits or in violation of UCLA Parking Regulations.
The license plate information collected in this process will only be referenced against the campus database for purposes of verifying UCLA parking permits on campus. The enforcement rules will not change during this transition to virtual permits.